N E W L E A F G L O B A L

Our Services

What We Deliver for Your Business

With a focus on enhancing efficiency and growth, we offer tailored solutions that adapt to your needs. Our expertise in BPO and KPO services ensures streamlined operations and customer satisfaction.

B2B / B2C Tele-Sale & Customer Loyalty

Boost customer engagement and sales through targeted outreach and loyalty programs. Strengthen business relationships and drive consistent growth.

Customer Service & Quality Assurance

Deliver exceptional customer experiences with dedicated support and rigorous quality control. Ensure high satisfaction and service excellence.

Retention Collection Backend - Ops

Maximize customer retention with effective collection strategies and backend operations management. Minimize churn while optimizing recovery processes.

Technical Support & IT Security

Provide reliable technical support and safeguard IT infrastructure with top-tier security solutions. Ensure seamless operations and data protection.

98%

Success Rate

Who we are

We Create happy customers
through the perfect people, process,
and technology blend.

We believe in delivering exceptional customer experiences by combining skilled people, efficient processes, and cutting-edge technology. Our approach ensures seamless operations, tailored solutions, and consistent satisfaction. By focusing on innovation and excellence, we help businesses build strong, lasting relationships with their customers.

  • Optimization

    Focus on continuous improvement and optimisation

  • Accountability

    Monitoring review and management of SLAs and KPIs

  • Scalability

    Capacity to scale up,as per client requirement

  • Resilience

    Business continuity plans for technology, infra and facility

  • Flexibility

    Ability to manage on-site off-site

About Us

Our expertise

Our comprehensive, tailored, and scalable Business Process Outsourcing and Knowledge Process Outsourcing service solutions for business growth.

B2B / B2C Tele-Sale & Customer Loyalty

Boost customer engagement and sales through targeted outreach and loyalty programs.

Customer Service & Quality Assurance

Deliver exceptional customer experiences with dedicated support and rigorous quality control.

Retention Collection Backend - Ops

Maximize customer retention with effective collection strategies and backend operations management.

Partnering with Industry Leaders and Innovative Start-ups.

We take pride in delivering exceptional services to a diverse range of clients, from established corporations to dynamic start-ups.

Clients

Team Members

Leadership Team

Jaspal Ghumman

Founder

Manij Thakur

Director

Kamalbir Sandhu

HR Leader

Testimonials

Check what our satisfied clients said

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